Policies
Ordering:

All products are currently made to order.  To place an order, send an email to css@octactical.com.  If your order is for military or law enforcement duty use I will expedite your order as much as possible. Priority is given to customers currently deployed or those getting ready to deploy.

Custom Orders:

Custom projects and designs are the sole property of OC Tactical.  Any and all design traits, templates and manufacturing processes are the sole property of OC Tactical.   Any work done as "Prototyping" or "Design" will be done under contract and charged at an hourly rate unless otherwise negotiated. Any submitted designs must be complete or a design contract must be completed before production.

Payments:

We currently accept  Paypal, money orders, and personal checks.  Orders paid using a personal check will be held until the check clears.  California residents will be charged 8.75% sales tax.

Warranty:

All products made by OC Tactical come with a lifetime warranty covering defects in the workmanship and materials. If the product fails for either of these reasons, return it and I will repair or replace it free of charge. Damage or failure from normal wear and tear is not covered by warranty. A fee maybe charged for repairs not covered by warranty. 

Shipping:

All US orders are shipped using US Postal first class or priority mail with delivery confirmation.  International orders are shipped using US Postal global priority.  If another method of delivery is needed contact me to make arrangements.

Returns:

Items maybe returned within 30 days of being received by the customer. Returns must be unused and in new condition. Shipping charges are non-refundable.  Custom items may only be returned with prior approval.
OC Tactical LLC
All Rights Reserved